Refereed Journal Articles

2006

Heng, M.S.H. (2006). Beyond the Ideas of Economic Growth and Economic Development. Akademika, 68: 95-101.

Chang, S.E. & Heng, M.S.H. (2006). An Empirical Study on Voice-Enabled Web Applications. IEEE Pervasive Computing, 5(3): 76-81.
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Williams, J.B. (2006). The Place of the Closed-Book, Invigilated Final Examination in a Knowledge Economy. Educational Media International, 43(2): 107-119.
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Wong, W.K., Khan, H. & Du, J. (2006). Do Money and Interest Rates Matter for Stock Prices? An Econometric Study of Singapore and USA. Singapore Economic Review, 51(1): 31-51.
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Lu, X.H., Huang, L.H. & Heng, M.S.H. (2006). Critical Success Factors of Inter-organizational Information Systems - a case study of Cisco and Xiao Tong in China . Information & Management, 43(3): 395-408.

Wu, J.H., Hsia, T.L. & Heng, M.S.H. (2006). Core Capabilities for Exploiting Electronic Banking. Journal of Electronic Commerce Research, 7(2): 111-122.
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Goldberg, M.A. (2006). Knowledge Creation, Use and Innovation: The Role of Urban and Regional Innovation Strategies and Policies. European Planning Studies, 14(5), 641-664.
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Williams, J.B. (2006). Assertion-Reason Multiple Choice Testing as a Tool for Deep Learning: A Qualitative Analysis. Assessment and Evaluation in Higher Education, 31(3), 287-301.
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Wong, A. & Sohal, A. (2006). Understanding the quality of relationships in consumer services: A study in a retail environment. International Journal of Quality and Reliability Management, 23(3), 244-264.
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Toh, R.S., Khan, H. and Goh, L. (2006). Japanese Demand for Tourism in Singapore: A Cointegration Approach. Tourism Analysis, 10(4), 369-375.
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Teo, S. & Williams, J.B. (2006). A Theoretical Framework for Effective Online Course Design. Journal of Online Learning and Teaching , 2(1).
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Sixl-Daniell, K., Williams, J.B. & Wong, A. (2006). A Quality Assurance Framework for Recruiting, Training (and Retaining) Virtual Adjunct Faculty. Online Journal of Distance Learning Administration , 9(1).
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Wong, A. and Zhou, L. (2006). Determinants of relationship quality: A conceptual model and empirical investigation. Journal of International Consumer Marketing, 18(3), 81-105.
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2005

Lam, W. & Chua, A. (2005). Knowledge Management Project Abandonment: An Exploratory Examination of Root Causes. Communications of the Association for Information Systems, 16: 723-743.
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Lam, W. (2005). Teaching E-Business Online: The Universitas 21 Global Approach. Journal of Electronic Commerce in Organizations, 3(3), 18-41.
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Khan, H., Toh, R. & Chua, L. (2005).Tourism and Trade: Cointegration and Granger Causality Tests. Journal of Travel Research, 44(2): 171-176.
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Lam. W. & Chua, A. (2005). The Mismanagement of Knowledge Management. ASLIB Proceedings: new information perspectives, 57(5): 424-433.
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Lam, W. (2005). Investigating Success Factors in Enterprise Application Integration: A Case-Driven Analysis . European Journal of Information Systems, 14(2), 175-187.
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Wong, A. & Zhou, L. (2005). The Impact of Consumer's Perceptions of Relationship Quality on Key Relational Constructs . Asia Pacific Advances in Consumer Research, 6. (forthcoming)

Williams, J.B. (2005). The Place of the Closed-Book, Invigilated Final Examination in a Knowledge Economy . Educational Media International . (forthcoming)
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Goldberg, M.A., Sharman, Z., Bell, B., Ho, K. and Patil, N. (2005). E-health and the Universitas 21 organization: 4. Professional portability. Journal of Telemedicine and Telecare, 11(5): 230-233.
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Chua, A. & Lam, W. (2005). Why KM Project Fails: A Multi-case Analysis . Journal of Knowledge Management, 9(3), 6-17.
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Lam, W. (2005). Teaching Tip: Encouraging online participation . Journal of Information Systems Education, 15(4).
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2004

Goldberg, M.A., Heinkel, R.L. & Levi, M.D. (2004). Foreign Direct Investment: The Human Dimension . Journal of International Money and Finance (forthcoming)
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Lange, H. (2004). Mortgage-backed securitization: When does it work? Journal of Commercial Banking and Finance , 3(1-2), 39-55.
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Williams, J.B. (2004). Learn while you earn: Strategic management of the attrition problem within the Indian BPO sector . Indian Journal of Economics and Business , (Special issue), 153-167.
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Wong, A. (2004). The role of emotional satisfaction in service encounters . Managing Service Quality , 14(5), 365?376.
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Williams, J.B. & Jacobs J. (2004). Exploring the Use of Blogs as Learning Spaces in the Higher Education Sector . Australasian Journal of Educational Technology , 20(2), 232-247.
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Lam, W. (2004). Technical Risk Management for Enterprise Integration Projects . Communications of the Association of Information Systems , 13, 290-315.
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